We understand that plans can change. You can request a full refund for your event booking if you cancel at least 24 hours before the event start time.
To request a refund, please send an email to hello@5amsocial.in with your booking details (Name, Email, and Booking ID).
If you cancel your booking less than 24 hours before the event or fail to attend (no-show), you will not be eligible for a refund. Our events have limited capacity, and late cancellations prevent other community members from participating.
If an event is cancelled or significantly rescheduled by our team (e.g., due to extreme weather or unforeseen circumstances), all registered participants will automatically receive a full refund to their original payment method. You will be notified via email.
For physical merchandise purchased from our store or at events, we accept returns within 14 days of delivery or purchase. Items must be unworn, unwashed, and in their original condition and packaging. Please email us at hello@5amsocial.in to initiate a return.
Once your refund request is approved, it typically takes 5-7 business days for the funds to reflect in your account, depending on your bank or payment gateway provider.