Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you register for events, create an account, make a purchase, or communicate with us. This information includes:

• Personal Details: Full name, email address, phone number, age, gender, and city of residence.
• Social Information: Optional links to your social media profiles (e.g., Instagram handle) to help foster community connections.
• Emergency Contact: Name and phone number of an emergency contact for safety during physical events.

2. Payment Gateway Information

When you purchase tickets or merchandise, payments are processed securely by our third-party payment gateway partners (such as Razorpay). To facilitate these transactions and comply with financial regulations, we collect and share necessary information with these gateways.

The data processed during checkout includes your name, email address, phone number, and billing details. 5AM Social Run Club does not directly collect, store, or process your credit card numbers or banking passwords. This sensitive financial data is handled exclusively by our PCI-DSS compliant payment processors.

3. How We Use Your Information

We use the information we collect to:

• Process your registrations and payments securely.
• Communicate with you regarding event details, schedule changes, and community updates.
• Ensure your safety during events (e.g., via emergency contacts and health/age verification).
• Improve our services, website, and event experiences.

4. Sharing of Information

We do not sell your personal data. We only share information with trusted third parties (like payment gateways and email service providers) who assist us in operating our platform and conducting our business, provided those parties agree to keep this information confidential.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at hello@5amsocial.in.